Thor Forums

[fhenn]

Originally Posted by pstandiford

In my experience with Dish Customer Support this would seem to be unusual. I have had nothing but good luck with Dish. They are very courteous and although it is overseas support I have never had a problem understanding them. In general, the only problem I have is that a receiver will become "unauthorized" after 30 days. A simple call and they send a signal and all is good. Unlike most support calls where they can't wait to get rid of you, the Dish techs have always hung on the line after send the activation signal to verify that is the issue.

I agree. If we are not going out for a while I just bring it home and set up there for a night and get all of the updates. For me their customer service has been great. Tho when I first got it I had to take ot a local office where they programed it for me while we waited,