Delano trouble
This message is for Claude
We were in touch shortly back in August regarding our problems with the Delano. I asked you about your flooring issues since I had experienced those black, gooey spots that turn up all the time. You said that your dealer replaced the flooring but the spots came back.
I took my Delano back to the dealer and asked him to replace the flooring, but Thor refuses to do so claiming that they don't use black glue and they don't know where these black spots are coming from. It's very frustrating.
I was wondering if Thor approved your claim to replace the flooring with regards to the black spots. I would appreciate your input on this issue.
Thank you!
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