Quote:
Originally Posted by Pete'sMH
My independent repair shop say exactly the same thing. He also told me that Thor is among the easiest for him to work with on warranty and parts issues. I’m a SOB so he’d have no reason to tell me this if it wasn’t his experience. (He also said the Winnebago was the worst by a big margin). He only had my coach overnight once and that was mostly a convenience to me. I’ve been advising folks for years not to use a dealer if they can find an independent shop.
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I guess that statement is relative and time constrained? I have had my Winnebago for over 1 year now; and although I had option of a few local repair shops in line for when I thought I would buy a Thor, I have never had to use them. I figure the good experience I had with Winnebago Dealer & Winnebago with a few warranty items may have been even better without Covid 19; which consumed 75% of my warranty period.
The real story will be where do I go from here when it is no longer under Winnebago's warranty? The fact that it is a Winnebago becomes moot because nothing (other than roof) is under warranty to even question Winnebago about? If people are having that many issues within 1st year, I tend to point to quality of PDI before buying.
FWIW it may actually come down to service rates? i.e. $235/hr vs $140/hr? I would think that holds true for any RV Mfg because I have never seen service rates RV brand specific (just dealership)?
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