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Old 12-28-2020, 12:17 AM   #12
16ACE27
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Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,329
THOR #7035
Quote:
Originally Posted by SquamLake View Post
Actually had the misfortune of purchasing a Majestic model refurbished unit that Cruise America claimed to have inspected for safety. We took the unit to a local dealer who inspected and discovered several major safety hazards (particularly with the generator) which they told us was a major fire hazard. When we confronted Cruise America about this, they claim no responsibility. Their insurance program they kindly sell you with the unit for additional money on their part, points the finger at them claiming they never should sell units to the public that are not properly maintained...therefor no insurance claim. What a horrible experience, worst customer service ever and we were basically told we were on our own.

The moral of the story....CAVEAT EMPTOR! Especially with anything that has a Cruise America name on it.
Oh that sounds like an easy lawsuit to me.

The key take-away here is:

Take the RV to be inspected BEFORE forking over the money.
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Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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