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Old 12-30-2020, 05:34 PM   #1
roadrunner255
Senior Member
 
Brand: Thor Motor Coach
Model: compass 23tw
State: Texas
Posts: 169
THOR #19878
Thor warranty service while on the road for a new RV

Hello all,

Though that I would ask this question to see what other folks experience are with a breakdown on the road and getting repairs covered under warranty or just repairs done.

I have asked Thor this question and have yet to receive a response.

I had a 12 volt coach issue far from home that disabled the coach portion of our RV and with the help of Thor customer service determined it to be a bad power converter.

Thor gave me 4 dealers that do warranty repair in the vicinity of us.

I called all 4 none of which had the part, 1 was cash only and I would need to work payment out with Thor and the other 3 only serviced RV' that were purchased at their dealership.

Anyone else have a similar issue and is there anything else that can be done?

Cheers.
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