Quote:
Originally Posted by dkoldman
I follow and agree with the call Thor and explain what dealers told OP, but why not confirm with Thor the amount they would need to reimburse based on the One Dealer that would take the work?
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i.e. I think OP was fortunate to be in area of 4 Thor Dealers, but it also implies a lot of sales volume? I think the key here though may have been that the OP was traveling. ...
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And that is why I recommend calling Thor and ask for authorization of an independent shop or the use of a mobile tech. The OP is in an area where dealers won't service what they don't sell and based on the severity of the issue they may not be able to use or drive the rig.
The one time I had an issue while traveling Thor authorized a mobile tech, I paid the tech 75.00 for the repair, I sent the invoice to Thor and they sent me a check.
Again, call and talk to Thor.
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