May not be your problem but I’ll share my experience. Slide would only move couple inches at a time. Called Thor and Schwintec and did all they suggested without luck. Replaced 2 motors no difference. My slides work Firefly touch screen control panel. For fun one night I tried th wireless app I have on my phone and the slide worked fine! So I decided it was the data cable from the touch screen to the electrical panel. I looked in the electrical panel and saw there were 4 ports to plug the data cable into. I plugged the cable into a different port and everything started working fine.
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