Quote:
Originally Posted by Lt Keefer
I like to hear that some companies still value customers, but does great customer service make up for poor quality products?
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It all depends. Would you spend $4000 to get a 100% perfect product with a lifetime guarantee or spend $1200 for a same product of less quality with a two year guarantee? I remember days when the hardware store sold 4 100 watt incandescent light bulbs for $0.99 with no guarantee or $10.00 for 4 bulbs with a lifetime guarantee. I have some tools that are Snap-on, some Craftsman and some from Harbor Freight. Sometimes less quality is good enough for my purposes.