Thor Forums

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I just called FORD Motor Company to request and verify manual for my 2021 THOR ACE (2020 Ford F53 Chassis per the build sheet). I gave them the VIN and I was placed on hold for several minutes. I explained my concern or question about the Manual NOT showing the same location of the "oil dip stick". and also my question why I am not seeing the oil filler cap where is should be, based on the manual (I will re-check again today when I get home).

Now.... this is what bothered me with the call. The Rep told me that he "highly suggest to me to take the RV to have the oil change done at the FORD Dealership, as it is new and it is still under warranty". I was told the If I do my own oil change, that "may void" the warranty. WTF???

Issue I have with me taking the RV to Ford is that there are only 3 Ford Dealerships in Las Vegas area. No one want to work on an RV because the RV DO NOT fit their work area. So what now???

Can they really void warranty of we do our own oil change? (even if we purchase the oil filter and oil from Ford Dealership to prove we used the correct oil filter and oil grade)?