The internal spring broke on mine. In 2018 Thor used Irvine Shade Company on my Axis. They might send you a new spring for free.
https://www.irvineshadeanddoor.com/
__________________
Paul Woods
2024 Vegas 26.1
Previous rigs: 2018 Axis 25.3, 2016 Wildwood X-lite 231RKXL, 1998 Thor Tahoe Lite 19UD, 1990 Starcraft Meteor tent trailer.
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