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Old 05-10-2021, 12:37 PM   #14
EA37TS
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Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,767
THOR #1469
Quote:
Originally Posted by fattner View Post
That's sounds like good advise ,I do have call Thor about registering all appliances/hvac system since I didn't recieve cards frm the dealer
You can register appliances etc on line.

Talking to Thor does not always comply with the warranty. Reporting the issue to the dealer allows them to verify the problem and that complies.

Also, the longer you wait the more likely the dealer will claim it is customer damage. If it is cracked water penetration is likely resulting in delamination.

Sorry I don’t subscribe to the wait and compile a list before reporting.

You are, however, free to handle the issue in whichever manner your wallet can afford.

Good luck.
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