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As other have said, this is not normal. But what I don't understand is the wear on lower of the top two tracks.
I assume this is the 3 Trax system. If that the case, there is no motor or gear block on the lower of the two tracks so there should be no sign of wear or damge on the face. The motor and gear use the upper track.
At least that is the way the 3Trax full wall slide on my Magnitude is deisgned.
I remember you had an RV Tech working. Did you have slide issues? If so, any chance he replaced your tracks with some used ones?
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