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I had a similar problem. My bed dropped on one side. What a mess. Good Sam phone support helped me immediately. Adding photos to show problem. Temp fix was to get the bed back up and pins back in so I could drive. Used a 2x4 from Lowes, cut to 57inches to lock in driver side, then lowered system to make entire bed level; then, pushed on drive side while motors raised bed to top position and put in the pins quickly. Still have to find a repair shop. But at least I could drive home. GOOD SAM really helped. They answered the phone quickly, called back, send a photo or two, and were very valuable in this process. Now, how to get the parts and get it repaired, SOON....
Dave in Chester, VA.
Sorry for the sideways photos.... Couldn't figure out how to turn them the correct way.....
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