You probably need a new motor. Mine went while on warranty. They do break down. Call the manufacturer. Mine was made by Irvine Shade & Doors, I'm sure yours were sourced in the same place. Give them a call at 574-522-1446.
They are very helpful but keep in mind, the pandemic is hurting everyone...
Good luck!
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2019 Thor Aria 3901 w/Yellow Jeep Wrangler Unlimited
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