Quote:
Originally Posted by Hooligan2
Kimberjean, sorry about your problem, On the surface, sounds like warranty,
hope it is fixed soon...
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Sounds like warranty for who?
From outside, it is not clear what was actually on the roof and who actually installed?
Maybe this is all standard from factory and that would
sound like Thor is only option for warranty. But maybe installed by a Dealer, or someone else?
OP says
"It has been nothing but trouble, but this last incident is the worst." They have owned the RV for 6 weeks; so
sounds like there may be more under the roof not known (pun intended). I don't think anyone is saying anyone is lying, but as you say for the experts to help they have to know the materials facts to provide the answers. Doesn't help OP for all to say Thor should fix without knowing materially what happened. I will watch this thread and hope the OP lays out more info.
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