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Sorry to hear of your problems but with a Thor Product I am not surprised. I purchased a new 2017 Four Winds motor home in January 2018 and I regret this purchase ever since. My list of problems is endless
Front panels rotted out due to leak in overcab (not covered by Thor)
12V Relay switch failed (Not covered by Thor)
Water pump failed (Not covered by Thor)
Rear window leaks (not covered by Thor)
Had to replace battery in coach (not covered by Thor)
Oil leak in ford engine (they repaired this)
canopy lights failed (they repaired this)
Ford air conditioner problem (covered by Ford)
Water heater element (not covered by Thor)
Microwave came loose (Not covered by Thor)
List is endless I am sure I am missing some items..
What can I say... I would not recommend Thor to my worst enemy (Not even my ex wife.. Well maybe!!) They have a real quality issue and the word needs to get out.
Hope they will cover your problem but do not be surprised if they try to blame it on you and refuse to repair the problem... Good luck...
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