Thor Forums

[DW821]

We had many of the same issues when wet purchased our Thor last year. Something they don’t tell you is that they will pay for warranty work to be done anywhere. You have to send in an estimate of what needs to be done and they will authorize it and even send parts. You will have to pay for the repairs up front but they will reimburse you. We have had good luck doing things, as the dealership isn’t near us and they make it difficult to get a service appointment and then they keep the coach for weeks. We found a repairman locally that is very knowledgeable, fair, and easy to work with. Call Thor’s customer service and they will give you details on how to do this.

QUOTE=Bethhen;296136]We just took delivery of our New 2022 Thor Magnitude SV34. We are beyond disappointed in the workmanship on this rig. We have a long list of problems already. Back up camera not working, Awing pulled out on the passenger top corner on the first day we extended it out, exposed wiring sticking out under the table, solar system not working, kitchen sink leaking under cabinet, glue on the ceiling, entrance door flashing is crooked, bottom doors don't close correctly. On demand hot water system not working correctly not even sure why they would put this on a rig that only has a small water tank. TV in the bed room only runs on shore power not sure why they would do that either when the other 2 work on battery. We spent a ton of time watching videos on this rig as it had the towing power we needed to pull our horse trailer and was advertised as a boon docking rig. This is NOT a boon docking rig we didn't expect that we would have to run our generator so much we have been horse camping for over 20 years and this is our 5th rig as of right now we are super sad that we made the switch. We are now going to have to loose camping time to find a location to take care of the "warranty" work that needs to be done. So very disappointed in Thor and the lack of pride that was not taken in the assembly of this rig.[/QUOTE]