This is not an LCI issue. LCI makes the slide mechanism.... motors, H-channel, rollers, etc.
This is a slide frame i.e structural issue and that is Thor's responsibility.... plain and simple. Clearly crappy workmanship with no quality control sprinkled on top.
I'm not sure that many extended warranties are going to cover structural items. I would still be sending pictures to Thor and doing a full-court press.
My question to Thor would be.....
2020 and earlier coaches had a 3-year structural warranty and then in 2021 they made it 12-years. What changed?
Are they using stronger and better materials? Are they using more skilled assemblers? Have they ramped up quality control?
As I have read reports on some of the many issues reported on new 2021 and 2022 coaches, it sure looks like they are using the same materieals with the same questionable workmanship and quality.
__________________
|