Quote:
Originally Posted by RCS
This will be my first warranty service since we left the dealer in south Florida. I need to have a separating seam issue that Thor said to have looked at by a repair facility. I am in the San Antonio area and it seems my choices are Camping World (New Braunfels) or Explore USA RV Supercenter (Boerne). I don’t know anything about either of these, but wonder if anyone can recommend one over the other.
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Are you talking about the front cap / cab-over issue where the front cap mounts to the house?
If so there have been numerous posts on here by me and other Magnitude / Omni owners. There are not enough screws and the screws used are too small that attach the front cap to the cab roof and the house box walls. As a result, screw heads start pushing through the molding on the driver and passenger side. The screws eventually break or fall out.
If this is your issue, I personally would only allow the Thor Service Center in Wakarusa, IN perform the repair. That is where I had mine fixed.
I would not trust a dealer. I might trust a shop that specializes in major RV repair and restoration but under warranty the Factory Service Center is your best option. Ask Thor Warranty Customer Service to get you scheduled in Wakarusa if this is your seam issue.
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