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Hey Jenn,
Hope you DON'T have to move it and retract the slide! We purchased ours over the 2015 Memorial Day weekend and have literally had nothing but one problem after another since picking it up.
Our's didn't give us ANY problems, as long as we didn't move. My biggest fear came true on our first major at the beginning of the 4th of July weekend (one month after we purchased it) when the slide went about 4" out and STOPPED! We couldn't get it IN or OUT and by the Grace of God managed to get a hold of a mobile tech that came out the next day. After almost two hours of fiddling, we managed to get it in (so we could drive home) and spent the rest of the weekend with it IN!
It makes for a very uncomfortable, not to mention put a bad taste in your mouth for RV'ing when you have 2 adults, 2 kids and 3 dogs in close quarters for a long weekend.
It has just been one heck of an experience and the manufacturer has been less than helpful throughout the whole process and we are now to a point that we've had to hire an attorney and invoke the Federal Lemon Law on them in HOPES of getting out from under it and getting our money back!
Leo
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Leo McIntyre
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