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Old 04-17-2016, 07:21 PM   #13
sujim
Junior Member
 
Brand: Thor Motor Coach
Model: Palazzo 36.1
State: British Columbia
Posts: 19
THOR #1350
I bought a new 36.1 Palazzo last year and have so many issues such as what your all talking about. My dealer has handled all my issues for me. The worst part of it all is the down time!!
This spring we discovered the drivers side wall has seperated from the bottom floor. There is about a 1/2 inch gap from front to rear. My dealer says the factory wants to fix this problem. But theyve not responded to our emails as to confirm they will cover the repair and have not given us a repair date. We have to drive from our town Courtenay B.C. to the factory. 4000 kms one way!!
Hard to plan our annual summer trip!!
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