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Old 12-09-2021, 03:13 PM   #15
ae5573t
Junior Member
 
Brand: Thor Motor Coach
State: Alabama
Posts: 4
THOR #14131
I agree with the recent replies --- probably still under warranty, probably still covered by warranty, and a dealer should fix the leak. Let me add something. I was able to get my Thor factory warranty issues fixed at my local RV shop. I much preferred my shop to the dealer. I called Thor customer support and explained my feelings to them. They agreed. I got the repairs done at my shop. I paid my shop and submitted the paid invoice to Thor customer support, which they reimbursed me in a couple of weeks. I did this multiple times with Thor customer support during my factory warranty period. Sometimes they reimbursed my within a few days, sometimes within a few weeks. I think it depends on which customer support rep handles your case. One last thing, do keep all your communications with Thor well documented in writing (emails).
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