Quote:
Originally Posted by Gwynedhill
We took our 2018 in for repair of our awning. It is still under warranty and the dealership found the awning motor was out. That was August 2, 2021....it is now January 20, 2022. We still do not have our RV back and we get a call EVERY week saying the part is on back order!!! really!!! Is Thor still making motor coaches? Could they not send the part from the factory??? we cancelled several trips at the end of summer 2021 thinking we would get the RV back and could get finish out the summer, but NO. so we wound up cancelling the trips... we are ready to make reservations for the upcoming spring and summer and its not looking too promising we will get a part...Has anyone else had this issue with repairs!!
a side note: we also had an issue with the electric jacks leveling system. Basically would not level. The dealership says nothing wrong. Now I'm afraid when we do pickup our RV and test the Jacks they may not work...
happy camping!!
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I would look up your awning model number and see if the part is available and install it yourself or take it anywhere but where it is now. I never leave my RV at the dealer until they have the part and can work on it. If that part isn't available and you really want the awning have it replaced with a new one
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