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Old 01-22-2022, 12:52 AM   #15
MJC62
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Brand: Thor Motor Coach
Model: A.C.E. 27.2
State: Indiana
Posts: 1,885
THOR #14698
Quote:
Originally Posted by EA37TS View Post
Beware of the dealer.

I took my rig in to the dealer on Sept 28 for a slide problem, kitchen drawer slide lock issue, and side camera not working.

Although my dealer assured me all parts were ordered and warranty work approved by Jayco, they lied through their teeth. They dealer did not submit the approval request for the slide and associated parts request until Dec 19. They did not submit the camera requests until Jan 4.

I caught them by talking to Jayco myself and asking for the status of the parts.

It took Jayco almost a month to ship a piece of 17 x 55 sheet metal for my slide. Took 10 days for the camera.

BTW, this is not a Schwintek slide. It’s a drop down floor level slide.
Nothing worse than a liar except maybe a thief. Sounds like your dealer fits squarely in the liar category.
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