Thor Forums

[winder1]

Originally Posted by thor293

I completely agree with your assessment of Camping Crapworld. Worst experience I have EVER had buying an RV and I have purchased 7 new ones over the years. Thor on the other hand has been one of the best I have dealt with, the only other one better is Heartland. If you are wanting to get the Thor factory to work on your unit that most likely won't happen unless you have some serious issues the dealer can not work on. I don't know what issues you are having but I would suggest looking for another Thor dealer outside of the camping crap world. They should honor your warranty. Thor is good about sending parts if you intend to do your own repairs or sending parts if you decide to hire an independent repairman and have heard many say Thor paid their fees.

My unit isn't perfect and none are but at least I have had good luck with them. Rv's require constant care and some of this could be curtailed by the factory doing a better job, but it is all about the profit. I suggest finding a different dealer to work on your coach. Good luck, and a side note, if you trade now you will take as a** whippin on price.

I disagree about THOR. I understand your frustrations with CW. Fortunately for me, our local CW Sales Manager never called me to give me their price on the THOR I eventually bought. I wish I had figured THOR out before I wasted $100K buying the POS I ended up with.

CW was easy to spot as a fly by night operation, but my experience with manufacturers is that the fish rots from the head. You are blaming CW for THOR issues, in my opinion, because I have the same issues, without CW.

It drives me crazy when people write on here that THOR has great warranty service. Believe me, if you REALLY needed warranty service from THOR you wouldn't be praising it. Cheap fixes are no problem. I have owned a unusable coach for 9 months, while THOR has promised much, and delivered NOTHING!

It's not just CW, it's an industry wide no service issue, and it's led and directed by the biggest name in the business, which is THOR. It also begins in the THOR manufacturing plants, which have no QA at all. Everything built is shipped out the door for the dealer, and eventually the customer, to have to deal with. The condition my coach was in, and the work it needed, was unconscionable. Getting them to fix it has been 9 months of continual frustration.

Just like pleasure boating, golf, and snow skiing, RV manufacturers and dealers are killing their golden goose, with poor products, service, and high prices.