So another follow up so you would know what wonderful things a Thor person will tell you---at least they got back to me on the email about the step switch and what has to be on or off for it to work--the owners manual is so vanilla that I also sent them a question---they emailed me back today-----"The switch is on the left as you enter....you can use it to turn off other things too. Have a nice day"....so good thing I am not internet illiterate and good thing you guys are here to always help troubleshoot!
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