According to Thor
I had a conversation with Thor about this warranty issue and they said this is out of their control. Thor also mentioned that if push comes to shove, you could pay for the repairs and Thor will reimburse you. I would check with Thor before going down this path and make sure they will pay for the specific repair. I have found most dealers to be difficult to work with. When I owned a Jayco GreyHawk, I could get service at my local dealer but would have to make an appointment months in advance. Camping World seems to be the only dealer that will take in a Thor product regardless of where you bought it. They are not the sharpest RV service folks but I do appreciate that they are willing to work with Thor owners. Unfortunately for me, the closest Camping World is 90 miles away so taking it in for warranty service is an all day affair.
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Tom and Lisa
Pennsylvania
2015 Challenger 37TB
2015 Ford Taurus toad
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