AnnieL64- I would take the motorhome to a private RV shop, get an estimate, and send it to Thor for approval. Also in the Denver area there must be two dozen Thor dealerships of one kind or another. If you call these and they tell you they are booked too then go the private route and have Thor reimburse you.
I had my dash fan replaced by a private RV repair shop and some upgrade work done and they did and excellent job in a timely manner (2 days same week I called).
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