Thanks everyone for the clarification. I've come to the conclusion that there are many people in this RV segment whether it be in sales, service or some other position, that either need to be better trained on the product, better trained for their job, or just go work in an industry that pertinent information is not important. My purchase experience was very confusing because not one person I dealt with had the answers I was looking for. Thank you to all the forum members that are so willing to help with any info that someone might need.