Water Leak
Paul_Leslie,
Unless your motorhome falls under the following excerpt from Thor's "What the Period of Coverage Is", you should have 12 months or 15,000 miles if you are the original owner, et. al.
If the motorhome is not of the current or prior model year when you take delivery of the motorhome OR you register your new motorhome in a business name or use your motorhome for any commercial or business purposes other than for rental purposes, the duration of the limited warranty ends ninety (90) days after you first take delivery of the motorhome or after the odometer reaches 5,000 miles, whichever occurs first
So, the Customer Service contact may not have been having a good day! If you trust your selling dealership (some folks do, some don't) you aught to give them a call and relate your story to them.
Best wishes on getting the leak repaired.
__________________
Ed & Robin Lively
with Nina, Kitt, and Mickey
2016 Thor Synergy TT24 (a.k.a "Ming")
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