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So we stayed out of the service guys way---we just asked them for an update and an approx time frame/issues......they replied -and to say the least they were efficient, troubleshooting and identifying and calling us and we picked up the rig today! ( 1 week) Seems that there are several grounds to the chassis for lippert auto level systems......after taking the controller to another unit where it worked fine, they traced down wires and more wires....fixed 2 loose grounds and all is well...no low voltage errors...etc, it leveled manually and auto three times before we left- AND a hint from the senior tech about the slides and levelers---he said (unless you have already plugged into shore power) he always start the generator first---then do the engine/parking break routines for the levelers...they draw quick voltage and if the gen is assisting the auto leveling was really smooth as compared to before---- then cut the engine and do the slide---thanks to RV outlet service team in Ringgold VA--- we love our Super C and after all we have read about Service and Thor issues and third party component issues, we are glad you are the service team and sales team for us!!!
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