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Old 08-09-2016, 04:10 PM   #26
Bob Montgomery
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Brand: Thor Motor Coach
Model: ACE 29.3 (2016)
State: Montana
Posts: 511
THOR #4032
Quote:
Originally Posted by Red364 View Post
We have a 2015 Ace 27.1, this summer and last, the shop has had it longer than we have. Its all warranty work and Thor is usually the hold up. If they were minor, it would be ok.
I would not buy a Thor again!
Sounds like the problem is your dealer, not Thor. IMHO never leave your rig for warranty work as they will always blame Thor for lack of parts when the truth is they will work on it when they have extra time, which they never have. Warranty work does not pay as much as a customer paying for repairs. A lot less. So you have Thor ship the parts to your dealer, after they arrive you make an appointment for the repair and stay at the dealership the entire day if necessary and get it done. Who is your dealer anyway?
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