Quote:
Originally Posted by robtx
From my dealer:
"Thor Tech Support Line (Option 4 forwards to after- hours assistance when applicable) 866-855-2867"
The prompts says if you are in an emergency situation or completely down press 4.
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When my Hurricane 34E's step broke while at DisneyWorlds's Fort Wilderness the very first night after we picked it up for our shakedown trip, I called that number after returning from the Magic Kingdom at about 11:30 p.m.
Someone actually answered, and they mentioned that the main bolt shears off, (heh, the 2016 recall), and can be fixed by a Thor dealer on my trip home to California. They gave me phone numbers for the dealership along my route home so that I could contact them on Monday, (this happened on a Friday). Unfortunately, when I called every dealer, they either didn't have the part, or they wanted me to stay a few days until they would get the part.
I just purchased the most expensive Coghlan's bungy cords from the Disney Trading Post and strapped the steps for the trip home.
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