Back up and running. Public perception is everything !
I am glad I was wrong in my perceptions, unless everyone's reaction to what was going on persuaded CR management that the "high road" in this situation was the best road.
At all the companies that I worked for, if a business,
PR related software system had been down this long, people would have been on the carpet, let go, etc. I have seen it happen and let contractors go because of similar incompetence.
You can be sure, if they were concerned, they were monitoring this and RV.net forums to see what people's reactions were.
By the way, still hasn't changed my mind on whether or not we would ever buy another CR product.