I would get it fixed ASAP. We had an upper rear that was frayed. I did not notice it until it came loose while DW was bringing the slide out. We were lucky because we had an appointment at Rolling Retreats the next day for something else. We were able to bring the slide in with only 3 cables but don't know how many times you can do that. We have a washer and dryer in the bedroom slide (38RSB3-2015) and wonder if the extra weight could be a contributing factor...?