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Old 09-20-2016, 11:49 PM   #1
werod32
Junior Member
 
Brand: Thor Motor Coach
Model: Chateau Citation
State: Oregon
Posts: 1
THOR #5490
New Citation purchased from Camping World

2017 Thor Chateau Citation- Horrible customer service. Fire in the coach 1st trip with electrical hookup. 12 volt control wired directly to ground from the factory. Missing paint around outside window frame among other places, LP regulator quit working 2nd day, Refrigerator never worked on LP- after camping world installed new control panel still not working I installed a new burner assy and fixed. main door sticking (wrong screws installed)- fixed myself. Outside TV never worked (no power). Back up camera never worked (vertical hold problem) Factory sent new switching assy and still not working. Sent claims to Thor 1 month ago still no reimbursement. Will never buy anything from Thor or Camping World again.
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