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Old 10-29-2016, 01:28 PM   #25
SuperD
Senior Member
 
Brand: Thor Motor Coach
Model: 2017 Windsport 29M
State: Indiana
Posts: 3,692
THOR #5196
I completely understand that Thor has to build to a price point, saving 5 here and 10 there adds up in the long run. What I don't understand is scrimping on the items an owner will use a lot, like the radio/camera system and tv's. Items that are used frequently and don't work properly are a constant source of irritation and diminish the customer experience. Poor choices on Thors part lead to poor customer satisfaction, and these days customer satisfaction is everything to a company wanting to stay in business!!!
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