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Old 11-06-2016, 03:47 PM   #11
martinek.steve
Member
 
Brand: Still Looking
State: Alabama
Posts: 68
THOR #4919
Agree, that they probably knew.

Better ways of handling this would likely have been to be upfront and tell the Customer to call Thor Customer Service. Potentially, this would have earned both the Dealership and Thor some Customer Loyalty.
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