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Old 10-21-2014, 08:41 PM   #8
blw2
Senior Member
 
Brand: Thor Motor Coach
Model: 2013 31L
State: Florida
Posts: 2,183
THOR #908
I just took a call from a guy at Thor. I suspect as a result of this thread.
Anyway, it was "Just a general follow-up call".
Regardless, Thanks Mike if you are reading this....

Interestingly enough, he says he talked with me before..... I just don't remember it.... but perhaps it was so soon after I bought and he caught me a day when I was busy so my head might have been swimming....

Anyway, it was good timing since I dropped my coach off just yesterday for warranty work.
I had been saving up a list of little things that i didn't want to tackle myself, but the big triggers that made me do it now was
a) leaking tail lights were rotting my back wall
b) my living room TV went INOP
So his call was good timing, was able to walk through my list of issues with him, he committed to calling the dealer and "see what he could do" to expedite.....

Hey, customer follow-up is good, right? At least a step in the right direction.
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