|
I learned about this problem of warranty service from these forums while doing some research before my purchase. I found a dealer a long days drive away, that I could save a substantial amount of money if I purchased from them rather from the nearby dealer. I called the local dealer service department and said that I had a Thor motorhome that I had purchased from another dealer. I asked if they could do warranty service work on it. They said they would be happy to do the work. I then purchased the motorhome at the distant but much less expensive dealer. Not only has the local dealer done excellent warranty work for me, they have also coordinated with the dealer I bought it from to get some parts that had already been on order (unbeknownst to me) before I purchased it. I was left with impression that warranty works pays them well and they are glad to have the business. The local dealer sells a lot of other Thor and non Thor RV brands.
Ken
__________________
|
Thor Forums
