Quote:
Originally Posted by chopshop
I took oneilkeys advice and filled out the form on thors customer service website. I asked for all of the layout and wiring schematics for my 2016 hurricane 31s. within 6 hours I received 19 pdf files for the whole coach, printed it was 29 pages. it shows all wiring and frame , structure, layout and location. maybe something is changing at thor.
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I have only owned my MH for less than a year. Our two previous Montana fivers (Thor parent company) wouldn't or couldn't have provided any type of diagrams if requested. Their customer service was a joke.
Per advise on this forum I asked Thor for drawing/diagrams on my Challenger and received them immediately. A few months later while repairing a water fitting leak I called them again to see if they had a specific more detailed diagram. The customer service rep e-mailed the exact drawing I needed right to my phone while I was still working on the coach.
Don't know how they used to be, but they sure have responded 100% to my needs so far.