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Old 12-10-2016, 03:39 PM   #4
Joe-FL
Senior Member
 
Brand: Thor Motor Coach
Model: 37GT
State: Florida
Posts: 809
THOR #5246
Quote:
Originally Posted by chopshop View Post
I took oneilkeys advice and filled out the form on thors customer service website. I asked for all of the layout and wiring schematics for my 2016 hurricane 31s. within 6 hours I received 19 pdf files for the whole coach, printed it was 29 pages. it shows all wiring and frame , structure, layout and location. maybe something is changing at thor.
I have only owned my MH for less than a year. Our two previous Montana fivers (Thor parent company) wouldn't or couldn't have provided any type of diagrams if requested. Their customer service was a joke.

Per advise on this forum I asked Thor for drawing/diagrams on my Challenger and received them immediately. A few months later while repairing a water fitting leak I called them again to see if they had a specific more detailed diagram. The customer service rep e-mailed the exact drawing I needed right to my phone while I was still working on the coach.

Don't know how they used to be, but they sure have responded 100% to my needs so far.
__________________
Full Time in 2017 Newmar Ventana 4369
pulling a 24' enclosed (Mini Cooper/Harley/Kayak)
(traded 2014 Thor Challenger)
US Army 70-73 Retired LEO
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