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Old 12-18-2016, 10:42 PM   #115
Yosemitebob
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Brand: Thor Motor Coach
Model: Four Winds 33SW, Diesel
State: Washington
Posts: 352
THOR #3195
Quote:
Originally Posted by bevedfelker View Post
...and what about a serious warranty issue while traveling? Am I supposed to have the coach towed back to the dealer where I bought it if the issue must be corrected to operate the unit? If an authorized Thor dealer anywhere calls in a warranty issue, doesn't Thor send them parts and reimburse them for labor? Guess these things shouldn't have wheels because we are liable to drive out from under the selling dealers protective umbrella. This really is beyond believable.
That doesn't seem to be a problem where ever you take it. If your traveling, you usually tell the dealer you come into, and they fit you in accordingly. They are just pissed a local person didn't buy from them it seems. I've had warranty work done outside my area, in decent time.
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