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Old 02-03-2017, 02:00 PM   #1
Brad Gardner
Junior Member
 
Brand: Thor Motor Coach
Model: Palazzo
State: Arizona
Posts: 9
THOR #6404
Dealership not disclosing repairs

Am curious to see what others think is the appropriate tact to take in the following situation.....

My 10 month old 2016 Palazzo I just purchased had front end damage from the previous owner. The dealer did not disclose this to us, but I found out from close examination. I suspect the reason is because they are afraid of devaluation.

The dealership did their own repairs but failed to complete some minor items they now agree to fix.

Should I ask for monetary or possibly "in kind" (servicing) compensation, or simply go away quietly? I will have to drive it a total of 3 to 6 hours and waste my time waiting.[emoji42] [emoji99]
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