I hope you are successful in getting everything in working order. Unfortunately, every time we have taken our coach on a trip, we have had major problems. I would never recommend a Thor product to anyone. Their reputation as a quality motorhome builder is somewhat overstated and the quality control is non existent. I have never spoken to a customer service rep from Thor in the 2 years I have owned my M/H, not that I haven't tried. I have written several letters about my problems and have never received any acknowledgement from Thor. If you buy a Thor, an extended warranty is a must.
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