I'm now posting from the comfy lounge area at Thor's factory service center. About 30 minutes ago I watched them drive my Axis to a different area in the complex here.
When you look at the center using Google's streetview you get the impression that the facility is the large building with all the tall doors. Apparently not so: Its really a bunch of buildings in the immediate vicinity. This makes sense since they can fix just about anything (they have a paint shop, a building with lifts to work on the chassis, etc.).
As a bonus its nice and warm (for Northern IN, and Michigan) so I didn't have to dig the Axis out of the snow at the storage lot.
(One of the techs mentioned that they had just renovated the waiting area last year.)
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