Thor Forums

[Beau388]

Here is what MHSRV did for us on the PDI. Our new coach was in covered the delivery area with electricity and a full water tank. We arrived with the salesman and tech. Both walked around the coach with us explaining where everything was and how it operated. This included and under hood tour. Then we went inside where we operated everything under their direction. They then left us to move in. The tech came by at 4pm to see if we had found any thing then needed work. Nothing yet. He said the would be back at 9 am the next morning. We spent most of the evening reading the manuals and playing with the coach trying while trying to remember how everything was supposed to work. The next morning all we found that did work was the water heater on electricity. The tech knocked on the door promptly at 9 am tech fixed it and said it was time to go to the dump station and to dump and refill the water tank. After that experience, we drove back to the deliver stall where the salesman came by to see if we wanted to stay the second night. We declined and headed out about 2 pm, towing our car on a rented dolly. Other than a $4,900 parking lot crash (we were parked), a blown fuse, a charging relay that failed and an patio awning that hit a stop sign, we have had zero problems with the coach in 13 months and 10,600 miles.