Thor warranty and in shop 8 weeks
I knew when I bought my new Palazzo 33.3 that Thor warranty work takes forever, but its been in the shop at Camping World Round Lake, IL for over 8 weeks. I understand they must get in (which took 1 1/2 weeks) after I brought in with an appointment. to get authorization from Thor. All the parts came in about 2 weeks after that. I needed a new bunk room bifold door that had to be custom made (they say) that came in on Feb 4th. They said I would be next in for service, BUT IM STILL WAITING.I usually do all my own repairs but with the amount of money I paid, I figured they could do it. Mostly little stuff that just didn't line up and work right Is this common with the RV industry or just this dealer. We have had heated discussions several times. Just wondering ???
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2016 Thor Palazzo 33.3 Bunkhouse
Toad-2016 Dodge Ram 1500(Hemi)
HD Ultra Classic (goes with us)
Retired Firefighter/Paramedic, Truck Driver
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