Thor Forums

[Kev]

Originally Posted by bigben

Have you called anyone at Thor? If not, that should be your next call. I believe you are getting the one step, 2 step, BS step. Thor has been nothing but excellent to work with. The pre-authorization thing might be real but it shouldn't be a big deal. I really do not like talking ugly about dealers in general but Camping World (IMO) has a poor reputation for service.

Like I said, call Thor. Tom Overton has always been an ace to work with.

I agree with you. The most we waited for warranty repairs was 2 weeks. That's including the dealership ordering the parts, receiving them and doing the install. I have even got parts directly from Thor when it was a small warranty item. I just think sometimes it is easy to pass the blame on Thor when in fact it's the dealership especially when dealing with Camping World.