I really think it has to do with whomever owns the particular location. Oakwood, GA messed up our leveling system and refused to let the factory rep come show them how to install it. It only got fixed when the Equalizer Rep came to our house and fixed the problem in 40 minutes in our driveway. Because of that experience, we went to the Woodstock CW to have our warranty work done. BIG MISTAKE.....6 months later the work was not finished, we had damage to our unit while on THEIR lot and the work that was completed was very shoddy. That's when I discovered that both these locations are owned by the same man......Mr. Lemonis. Any pleas for help went unanswered.
__________________
|