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It seems like they just have no accountability. This is our 2nd RV and both have been a pain in the arse to get warranty work done!
Our first was a Forest River travel trailer. It took months to get the part needed (a new counter top for the kitchen) and then they sent the wrong one and had to do it again. They claim that they don't make any spare parts so if you need something replaced- they have to stop the production line and make your part.
Our Windsport has been at the (selling) dealer since Feb 2. At this point, the work has been approved by Thor but the dealer has not received the parts yet. I assume we are also in this for the long haul because we need a new entry door and a few small things.
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